Flex Stop Service

Flex stops are pre-arranged stops that allow passengers to choose their own pick-up and drop-off locations within three-quarters of a mile of the regular fixed route (from the southern border of Gila Bend to the Desert Sky Transit Center). Flex stops must be safe pick-up and drop-off locations.

Scheduling Flex Stop Service
Flex stop requests are booked on a first-come, first-served basis according to space availability. To schedule pick-up or drop-off service, call (800) 242-9483 or (520) 387-6559. Reservations may be made up to 14 days in advance.

  1. Call Ajo Transportation by noon of the business day prior to your requested trip.
  2. Provide the exact address of your pick-up and/or drop-off locations.
  3. Provide the phone number at the pick-up address or your cell phone number and your home mailing address.
  4. Indicate if you need assistance boarding or exiting the bus.
  5. Be at the arranged pick-up location at least ten minutes before the arranged pick-up time. If the bus hasn’t arrived at it’s scheduled time, wait at last ten additional minutes. Once the bus arrives at the location, the driver can only wait up to five minutes.
  6. Have exact fare ready.

To cancel a flex-stop reservation, contact Ajo Transportation at least two hours before your scheduled pick-up or drop-off time.